Frequently Asked Questions
About the Program and Eligibility
Q: Who can take advantage of Meals on Wheels?
A: Anyone unable to cook or shop for themselves, require assistance regularly, need medically prescribed diets, or would like help on a short-term basis after hospitalization or illness.
Q: What types of meals do you serve?
A: We offer two reheatable meal options daily for our clients (delivered cold). Our food is all low in salt, fat and cholesterol content. We also offer medically-prescribed diets, such as renal or diverticulitis options.
Q: Where do you prepare the meals?
A: Our meals are prepared with care in our commercial kitchen in Evanston, with some specialized diet meals prepared by our partners at Evanston Hospital, part of Endeavor Health.
Q: When are the meals delivered?
A: Our volunteers deliver meals Monday through Saturday between 10:00 am and 2:00 pm. Meals can also be delivered on holidays upon request, unless the holiday falls on a Sunday.
Q: How much do the meals cost?
A: The regular cost is $10 per meal. Reduced fees are also available using a sliding scale. Approximately 85% of our clients qualify for reduced fees. To determine your meal cost, contact us.
Q: Do you offer any other services?
Niles Cafe - – Guests join us for meals Mondays through Fridays between 11:30 am and 12:30 pm at the Niles Senior Center. Enjoy the same delicious meals our home delivered meal clients receive, but in a community setting. Donations are appreciated and there is no set fee.
Pet Food Program - – Our pet food program allows us to deliver a weekly portion of pet food each week to ensure clients have companionship.
Q: How do I get started?
If you’re interested in Meals on Wheels Northeastern Illinois, please call us at 847-332-2678 to speak with the Client Experience Coordinator or fill out the Client Application form below.
Q: How can I refer people to Meals on Wheels Northeastern Illinois?
If you have someone in mind please, contact us. We welcome referrals from:
- Clients
- Family members or friends
- Hospital discharge planners
- Visiting nurses
- Physicians
- Social service agencies
- Religious and community organizations