FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
About the Program and Eligibility
Q: Who can take advantage of Meals on Wheels?
A: Anyone unable to cook or shop for themselves, require assistance regularly, need medically prescribed diets, or would like help on a short-term basis after hospitalization or illness.
Q: What types of meals do you serve?
A: We offer two reheatable meal options daily for our clients (delivered cold). Our food is all low in salt, fat and cholesterol content. We also offer medically-prescribed diets, such as renal or diverticulitis options.
Q: Where do you prepare the meals?
A: Our meals are prepared with care at our community kitchen and food lab with the exception of some specialized diets that are prepared by our partners at Endeavor Health (Evanston Hospital).
Q: When are the meals delivered?
A: Our volunteers deliver meals Monday through Saturday between 10:00 am and 2:00 pm. Meals can also be delivered on holidays upon request, unless the holiday falls on a Sunday.
Q: How much do the meals cost?
A: The regular cost is $10 per meal. Reduced fees are also available using a sliding scale. Approximately 85% of our clients qualify for reduced fees. To determine your meal cost, contact us.
Q: Do you offer any other services?
Niles Cafe - – Guests join us for meals Mondays through Fridays between 11:30 am and 12:30 pm at the Niles Senior Center. Enjoy the same delicious meals our home delivered meal clients receive, but in a setting where camaraderie is shared. Donations are appreciated and there is no set fee.
Pet Food Program - – Our pet food program allows us to deliver a weekly portion of pet food each week to ensure clients have companionship.
Q: How do I get started?
If you’re interested in Meals on Wheels Northeastern Illinois, please call us at 847-332-2678 to speak with the Client Experience Coordinator or fill out the Client Application form below.
Q: How can I refer people to Meals on Wheels Northeastern Illinois?
If you have someone in mind please, contact us. We welcome referrals from:
- Clients
- Family members or friends
- Hospital discharge planners
- Visiting nurses
- Physicians
- Social service agencies
- Religious and community organizations