Frequently Asked Questions
Below are some common questions we receive. If you have any additional questions, please don’t hesitate to contact us.
+ Who can take advantage of Meals on Wheels?
Meals on Wheels Northeast Illinois provide meals to those who:
- Are unable to cook or shop for themselves
- Require assistance with meal preparation on a regular basis
- Need medically prescribed diets that are too complicated for home preparation
- Would like help on a short-term basis after hospitalization, an accident, illness or as relief for the primary caregiver
- Are caregiving for our clients
+ What types of meals do you serve?
We deliver two meals a day for our clients: one hot (delivered cold) and one cold. Our food is all low in salt, fat and cholesterol content. We also offer medically-prescribed diets, such as renal or salt free options.
+ Where do you prepare the meals?
Our meals are prepared with care at our new community kitchen and food lab with the exception of some specialized diets that are prepared by our partners at Northshore Hospital.
+ When are the meals delivered?
Our volunteers deliver meals Monday through Saturday between 11:30 am and 1:30 pm. Meals can also be delivered on holidays upon request, unless the holiday falls on a Sunday.
+ How much do the meals cost?
The cost of our meals is determined by client income. The regular cost per day is $10 per meal. Reduced fees are also available using a sliding scale. Approximately 85% of our clients qualify for reduced fees. To determine your meal cost, contact us.
+ Do you offer any other services?
Niles Cafe - – Guests join in us for a meals Mondays through Fridays between 11:30 am and 12:30 pm at the Niles Senior Center. Enjoy the same delicious meals our home delivered meal clients receive, but in a setting where camaraderie is shared.
Pet Food Program - – Our pet food program allows us to deliver a weekly portion of pet food each week to ensure clients have companionship and do not need to share their people food with those companions.
+ How do I get started?
If you’re interested in Meals on Wheels Northeastern Illinois, please call us at 847-332-2678 to speak with the Client Coordinator or fill out the Client Application form below.
+ How can I refer people to Meals on Wheels Northeastern Illinois?
If you have someone in mind please, contact us. We welcome referrals from:
- Clients
- Family members or friends
- Hospital discharge planners
- Visiting nurses
- Physicians
- Social service agencies
- Religious and community organizations